Medical and Legal Disclaimer

1. Nature of Services

Salamtak GmbH operates an AI-powered technology platform that serves exclusively as an intermediary service connecting international patients with German medical facilities. Our role is strictly limited to:

• Administrative Services: Processing and organizing medical documentation
• Technology Services: Using AI algorithms to analyze documents and suggest potential matches
• Communication Facilitation: Connecting patients with appropriate medical facilities
• Logistical Support: Providing information about visa requirements and travel arrangements

We do NOT provide any medical services whatsoever.

2. No Medical Services - Comprehensive Disclaimer

Salamtak GmbH explicitly disclaims any provision of medical services. Specifically, we do NOT:

2.1 Medical Consultation and Advice

• Provide medical consultations, advice, or recommendations
• Offer opinions on medical conditions, treatments, or procedures
• Suggest or recommend specific treatments or therapies
• Interpret medical test results or imaging studies
• Provide second medical opinions

2.2 Diagnosis and Treatment

• Diagnose medical conditions, diseases, or disorders
• Prescribe medications, treatments, or therapies
• Perform medical procedures or interventions
• Provide emergency medical care or services
• Monitor or manage ongoing medical treatment

2.3 Professional Medical Relationships

• Establish doctor-patient relationships
• Replace or substitute your existing healthcare providers
• Assume responsibility for your medical care
• Provide continuity of care or follow-up medical services

3. Information Provided is Not Medical Advice

All information provided through our platform, including but not limited to:

• AI-generated analysis of medical documents
• Hospital and specialist matching suggestions
• Information about medical facilities and their capabilities
• General health information or educational content
• Responses from our chatbot "Sara"

...is provided for informational and organizational purposes ONLY and does NOT constitute medical advice.

This information should not be used for:

• Self-diagnosis of medical conditions
• Making treatment decisions
• Starting, stopping, or changing medications
• Replacing professional medical consultations

4. Always Consult Qualified Healthcare Professionals

CRITICAL: Always seek the advice of qualified, licensed healthcare professionals for any medical questions, conditions, or concerns. Never disregard professional medical advice or delay seeking it because of information obtained through our platform.

All medical decisions must be made:

• In consultation with qualified healthcare professionals
• Based on comprehensive medical examination and evaluation
• Considering your complete medical history and current condition
• With appropriate diagnostic testing and professional judgment

5. No Guarantee of Medical Outcomes

Salamtak GmbH makes NO guarantees, warranties, or representations regarding:

5.1 Medical Results

• Specific medical outcomes or results
• Success rates of treatments or procedures
• Recovery times or prognoses
• Quality of medical care provided by third-party facilities

5.2 Acceptance and Availability

• Acceptance by any particular medical facility or specialist
• Availability of specific treatments, procedures, or appointments
• Timing of responses from medical facilities
• Capacity of facilities to treat specific conditions

5.3 AI Accuracy

• Accuracy or completeness of AI-generated analysis
• Correctness of ICD code extraction or medical information interpretation
• Appropriateness of hospital or specialist matches

All AI-generated analysis must be verified and validated by qualified medical professionals.

6. Emergency Situations

7. Third-Party Medical Facilities

Our platform connects you with independent third-party medical facilities, hospitals, and healthcare providers in Germany. Salamtak GmbH:

• Is NOT responsible for:
  • The quality, safety, or outcomes of medical services provided by third parties
  • Medical decisions made by third-party healthcare providers
  • Actions, omissions, or negligence of third-party medical facilities
  • Complications, adverse events, or medical errors
  • Billing practices or costs charged by medical facilities
• Does NOT:
  • Endorse or recommend specific medical facilities or providers
  • Guarantee the qualifications or competence of healthcare providers
  • Supervise or control the medical care provided
  • Assume liability for third-party medical services

Your relationship with third-party medical facilities is independent and separate from your use of our platform. Any medical services are provided directly by the medical facility, not by Salamtak GmbH.

8. AI Technology Limitations

Our platform uses artificial intelligence and machine learning algorithms. Users must understand that:

• AI is not infallible: AI systems can make errors, misinterpret information, or produce inaccurate results
• AI is not a substitute for human judgment: AI analysis must always be reviewed and validated by qualified medical professionals
• AI has limitations: AI cannot account for all medical complexities, individual patient factors, or clinical nuances
• AI requires quality input: AI accuracy depends on the quality and completeness of input data

Never rely solely on AI-generated information for medical decisions.

9. Data Security and Privacy Disclaimer

While we implement comprehensive security measures and comply with GDPR and German data protection laws:

• We cannot guarantee absolute security of data transmitted over the internet
• Users assume the risk of data transmission and storage
• We are not liable for unauthorized access resulting from circumstances beyond our reasonable control
• Users are responsible for maintaining the confidentiality of their account credentials

See our Privacy Policy for detailed information about data handling.

10. No Professional Relationship

Use of our platform does NOT create:

• A doctor-patient relationship between you and Salamtak GmbH
• A fiduciary relationship or duty of care
• An agency, partnership, or employment relationship
• Any professional medical relationship whatsoever

Our relationship with you is limited to providing technology and administrative services as described in our Terms and Conditions.

11. International Medical Travel Disclaimer

Seeking medical treatment in a foreign country involves risks and considerations:

• Travel Risks: International travel carries health and safety risks
• Language Barriers: Communication challenges may exist despite translation services
• Legal Differences: Medical liability laws differ between countries
• Follow-up Care: Post-treatment care may be complicated by distance
• Insurance Coverage: Your health insurance may not cover international treatment
• Visa Requirements: You are responsible for obtaining appropriate visas and documentation

Salamtak GmbH is not responsible for any issues arising from international medical travel.

12. Financial Disclaimer

Regarding costs and financial matters:

• We do not guarantee cost estimates provided by medical facilities
• Final costs may differ from initial estimates
• You are responsible for all medical costs and expenses
• We are not responsible for billing disputes with medical facilities
• Insurance coverage is your responsibility to verify
• Currency exchange rates may affect final costs

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Salamtak GmbH shall NOT be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:

• Medical outcomes, complications, injuries, or adverse events
• Medical decisions or treatments provided by third-party healthcare providers
• Errors, inaccuracies, or omissions in information or AI analysis
• Delays, cancellations, or failures in communication
• Actions or omissions of third-party medical facilities
• Data breaches or security incidents beyond our reasonable control
• Technical errors, system failures, or service interruptions
• Loss of data, documents, or information
• Financial losses or unexpected medical costs
• Travel-related issues or complications

See our Terms and Conditions for complete limitation of liability provisions.

14. User Responsibility

By using our service, you acknowledge and accept that:

• You are solely responsible for all medical decisions
• You will consult qualified healthcare professionals before making medical decisions
• You understand the limitations and risks of AI technology
• You accept the risks of international medical travel
• You will verify all information with medical professionals
• You are responsible for your own health and safety

15. Accuracy of Information

While we strive to provide accurate information:

• Information on our platform may be incomplete, outdated, or inaccurate
• Medical knowledge and practices evolve constantly
• Information about medical facilities may change without notice
• We do not guarantee the accuracy of any information provided
• Users must independently verify all information

16. Regulatory and Licensing Disclaimer

Salamtak GmbH:

• Is NOT a licensed medical provider or healthcare institution
• Does NOT employ licensed medical professionals to provide medical services
• Is NOT subject to medical regulatory oversight for medical service provision
• Operates as a technology and administrative service provider only

Medical services are provided exclusively by independent, licensed third-party medical facilities in Germany.

17. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the modified Disclaimer.

18. Governing Law

This Disclaimer is governed by the laws of the Federal Republic of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts in Düsseldorf, Germany.

19. Severability

If any provision of this Disclaimer is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

If you have questions about this Disclaimer, please contact us:

Salamtak GmbH
Beverweg 17
40625 Düsseldorf, Germany
Email: [email protected]
Managing Director: René Nasr